Shipping policy

Last updated: January 21, 2026

This Shipping Policy applies to all orders placed with Velorinn and is intended to provide clear and transparent information regarding order processing, shipping timelines, and delivery expectations for customers located in the United States.

Shipping Coverage

Velorinn offers shipping to customers within the United States. All products available in our store are covered under this shipping policy, unless otherwise stated on the product page.

Order Processing and Handling Time

All orders are processed within 28-42 business days, excluding weekends and U.S. public holidays. Business days are defined as Monday through Friday.

• Orders are processed only during business hours
• Orders placed outside business hours are processed on the next business day
• We do not process or dispatch orders on weekends or U.S. public holidays

Our business operating hours are Monday to Friday, until 19:00 PM (GMT-5).

Transit Time and Delivery

Once an order has been processed and dispatched, the estimated transit time is 28-42 business days, depending on the destination and carrier conditions. Business days for transit also run from Monday through Friday, excluding weekends and U.S. public holidays.

Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, weather conditions, or peak shipping periods.

Shipping Costs

Velorinn offers free shipping on all eligible orders within the United States. No minimum purchase is required unless otherwise specified.

Currency and Payments

All shipping-related charges and order totals are displayed and processed in USD. If you choose to pay using another currency, your bank or payment provider may apply exchange rates or transaction fees, which are beyond our control.

Need Help?

At Velorinn, customer satisfaction is our top priority. If you have any questions regarding your order or shipping, our support team is here to help.

📍 Address: 900 Market St, Philadelphia, PA 19103, United States
📧 Email: info@velorinn.com
🕒 Business Hours: Monday to Friday, 10:00 AM – 7:00 PM (GMT-5)

You may reach out to us using the contact details above or by submitting the contact form on our website. We value your feedback and strive to respond within 48 business hours.